| Pricing and Billing |
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| Do I have to pay sales tax? |
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Since our warehouse in located in California, we are required to collect sales tax for all orders sent to a California shipping address. |
| I have a question on my charges. |
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Click the My Account link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, or you did not create an account, please contact [email protected] for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the My Account link at the top right hand side of our site to print a copy of your receipt. If you did not create an account, please contact [email protected] for a copy of your receipt. |
| When will my credit appear on my account? |
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Credits usually take 7-10 business days from the time we receive your returned item(s). |
| When will my credit card be charged? |
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Your credit card will be charged within 24 hours prior to shipment of your item(s). |
